Definitions
For the purposes of this Disclaimer:
● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to YEOH SMART TECH SOLUTIONS SDN BHD
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by You to purchase Goods from Us.
● “Service” refers to the Company’s website, accessible from https://yeohsmarttech.shop/
● “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1. Shipping Coverage
We currently offer shipping exclusively within Malaysia. Unfortunately, we do not offer international shipping at this time.
2. Shipping Costs
We are pleased to offer free shipping on all orders, regardless of order size or destination within Malaysia. No additional charges will be applied at checkout for delivery services.
3. Delivery Timeline
We aim to process and ship your order within 7 business days from the date of order confirmation.
Please note:
- Processing times may be affected by high demand, seasonal periods, or public holidays.
- Delivery times are estimates and not guaranteed, but we strive to meet the stated timeline.
- You will receive an email notification with tracking information once your order has been shipped.
4. Shipping Methods
Orders are delivered via our trusted logistics partners, which may include local courier services such as J&T Express, PosLaju, Ninja Van, or other equivalent providers.
We reserve the right to select the most appropriate shipping method for your location and product type.
5. Delivery Address & Responsibility
It is your responsibility to ensure that the shipping address provided during checkout is accurate and complete. We are not liable for:
- Delays caused by incorrect or incomplete delivery information
- Failed deliveries due to recipient unavailability
- Lost or stolen parcels after delivery has been confirmed
6. Order Tracking
Once your order is shipped, you will receive an email containing tracking information. You can monitor your delivery status directly through the courier’s tracking system.
If you do not receive tracking details within 7 business days, please contact us at yeohsmart_tech@outlook.com for assistance.
7. Delivery Issues & Support
If your order has not arrived after the estimated delivery timeframe, please notify us immediately so we can investigate the matter with our delivery partners.
Contact Information:
YEOH SMART TECH SOLUTIONS SDN BHD
Email: yeohsmart_tech@outlook.com
Website: https://yeohsmarttech.shop/
8. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be reflected on this page, and the effective date will be updated accordingly.